New PDF release: A complete guide to portals and user experience platforms

By Shailesh Kumar Shivakumar

ISBN-10: 1498725503

ISBN-13: 9781498725507

Build a Next-Generation company electronic Platform with Portals and UXP

A whole advisor to Portals and person adventure Platforms offers in-depth assurance of portal applied sciences and consumer adventure systems (UXPs), which shape the foremost pillars of a contemporary electronic platform. Drawing on his adventure in a variety of roles in different portal engagements, the writer provides diversified views of an analogous know-how platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with enterprise, operations, improvement, integration, functionality, and structure perspectives. The booklet information many novel and essentially confirmed types and frameworks, corresponding to portal price cognizance framework, portal evaluation framework, portal evaluate version, portal infrastructure making plans concepts, and portal integration recommendations. you furthermore may find out about potent electronic software ideas, together with portal roadmap process, collaboration process, portal safety making plans, portal checking out method, search engine optimisation, and analytics making plans concepts.

The moment part dives into UXP and complicated issues. It elaborates on UXP layout innovations, together with UXP reference structure, purchaser contact element research, person adventure mapping, and responsive website design. It additionally seems to be at complicated themes, similar to next-generation portals, portal traits, portal consumer adventure procedure, omni-channel process, portal KPI, portal pitfalls and most sensible practices, portal protection, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the publication offers 4 case stories on the topic of intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal options, and answer merits for every of the case studies.

Written via a professional practitioner, this ebook balances the middle subject matters of contemporary portals besides rising applied sciences within the electronic house. appropriate for the total electronic expertise neighborhood, together with IT managers, electronic architects, builders, and testers, it will give you a pragmatic consultant for effectively development most sensible practices-based electronic systems with forward-looking beneficial properties.

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Extra resources for A complete guide to portals and user experience platforms

Sample text

The topics discussed in this book can be used to build both intranet and external portals. Overview of Portals In this section we will look at the key components of portal platform and typical elements of a portal page. We will also look at some of the common usage scenarios for portals. This section serves as an introduction to the world of portals and we will have in-depth discussion on these sections in the coming chapters. Layer-Wise Portal Components Let us look at the high-level components in a portal platform.

Portal as a Concept The term “portal” literally means a gateway or an entry point. Historically, portals were used as a unified gateway for other web pages and applications through links. Even today, any reference to portal will include a scenario to provide “unified” or “single-stop shop” or “single point of access” kind of experiences. Portals provide a convergence of various technologies, platforms, and disparate applications and services. So portal essentially serves as a starting point for any functionality and user journey.

Process management systems: Many process-oriented systems and business domains can also adopt the portals by leveraging the in-built workflow support provided by portals. Process optimization techniques such as reducing process steps, providing quicker process alternatives, and automating processes can be implemented using portals. • Unified user experience platform: Modern UI technologies such as HTML5, CSS3, and responsive web design can be used by portals to provide enhanced user experience.

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A complete guide to portals and user experience platforms by Shailesh Kumar Shivakumar


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